Welcome
There are three types of account at the school, please select from the following options:
Staff, Research Degree, MSC, Honorary/Emertius and LSHTM registered DL account holders
Forgotten Password Recover your forgotten password.
Distance Learning (DL) registered via University of London (username starts lon) should use the Student Portal - UoL International Programmes to manage their account
LSHTM registered DL students (username starts lsh) should use the normal LSHTM Users portal
External/Collaborative users with lsx accounts
Forgotten Password Recover your forgotten password.
Problems with your account?
The ServiceDesk portal at https://servicedesk.lshtm.ac.uk is your first point of contact for IT related issues. The portal is available 24/7 via any internet browser.
If you are locked out of your account or unable to login to set up your account
- IT Helpdesk (Keppel), Room G82, Keppel Street
- IT Helpdesk (Tavistock), G19, Education Centre/Tavistock Place
- Extension 5000 or +44 (0) 20 7927 2186
- [email protected]
We recommend that you include your account username and staff/student number whenever contacting us
IT Support hours: 09:00–17:00, Monday to Friday, UK time (GMT/BST)